The papers receiving these awards were selected from a set of outstanding papers,
        based on the quantitative and qualitative classifications as well as comments provided
        by the program committee reviewers, their final classification as full paper and
        their oral presentation at the conference.
    
    
                            
                                Area: 
                                Methodologies and Technologies
                            
                            
                            
                           
                            
                                Cyclic-type Polling Models with Preparation Times
                            
                            
                            N. Perel, J. L. Dorsman and M. Vlasiou
                            
                            
                         
                    
            
            
            
                    
            
            
            
            
               
        
            
            
                            
                                Area: 
                                Methodologies and Technologies
                            
                            
                            
                           
                            
                                IMPACT OF BLOCKING WHEN CUSTOMERS OF DIFFERENT CLASSES ARE ACCOMMODATED IN ONE COMMON QUEUE
                            
                            
                            Herwig Bruneel, Willem Mélange, Bart Steyaert, Dieter Claeys and Joris Walraevens
                            
                            
                         
                    
            
            
            
                            
                                Area: 
                                Methodologies and Technologies
                            
                            
                               
                            
                                CONTINUOUS-TIME REVENUE MANAGEMENT IN CARPARKS
                            
                            
                            A. Papayiannis, P. Johnson, D. Yumashev, S. Howell, N. Proudlove and P. Duck