The papers receiving these awards were selected from a set of outstanding papers,
based on the quantitative and qualitative classifications as well as comments provided
by the program committee reviewers, their final classification as full paper and
their oral presentation at the conference.
Area:
Methodologies and Technologies
Delay Predictors in Multi-skill Call Centers: An Empirical Comparison with Real Data
Mamadou Thiongane, Wyean Chan and Pierre L’Ecuyer
Area:
Methodologies and Technologies
Using Phase-type Models to Monitor and Predict Process Target Compliance
Sally I. McClean, David A. Stanford, Lalit Garg and Naveed Khan
Area:
Methodologies and Technologies
Makespan Minimization with Sequence-dependent Non-overlapping Setups
Marek Vlk, Antonin Novak and Zdenek Hanzalek
Area:
Methodologies and Technologies
The Risk-averse Profitable Tour Problem
Maria E. Bruni, Lorenzo Brusco, Giuseppe Ielpa and Patrizia Beraldi
Area:
Methodologies and Technologies
A Heuristic for a Rich and Real Two-dimensional Woodboard Cutting Problem
Claudio Arbib, Fabrizio Marinelli, Andrea Pizzuti and Roberto Rosetti
Area:
Methodologies and Technologies
A Two-stage Stochastic Programming Model for the Resource Constrained Project Scheduling Problem under Uncertainty
Maria Elena Bruni, Luigi Di Puglia Pugliese, Patrizia Beraldi and Francesca Guerriero
Area:
Methodologies and Technologies
A Complementarity Problem Formulation for Chance-constraine Games
Vikas Vikram Singh, Oualid Jouini and Abdel Lisser
Area:
Methodologies and Technologies
Selection-based Approach to Cooperative Interval Games
Jan Bok and Milan Hladík
Area:
Methodologies and Technologies
Managing Price Risk for an Oil and Gas Company
António Quintino, João Carlos Lourenço and Margarida Catalão-Lopes
Area:
Methodologies and Technologies
Cyclic-type Polling Models with Preparation Times
N. Perel, J. L. Dorsman and M. Vlasiou
Area:
Methodologies and Technologies
IMPACT OF BLOCKING WHEN CUSTOMERS OF DIFFERENT CLASSES ARE ACCOMMODATED IN ONE COMMON QUEUE
Herwig Bruneel, Willem Mélange, Bart Steyaert, Dieter Claeys and Joris Walraevens
Area:
Methodologies and Technologies
CONTINUOUS-TIME REVENUE MANAGEMENT IN CARPARKS
A. Papayiannis, P. Johnson, D. Yumashev, S. Howell, N. Proudlove and P. Duck